To prepare employees and the organization for Change, to pick them up where they are and keep them involved is critical for the success of every Change Process.
Transformation and Change Management is talked about a lot. But let’s be clear about which “Changes” a company can go through. New business models become entrenched. New and existing processes, markets, companies and IT are integrated. The competencies of staff are developed further due to increasing demands of the customers.
Good Change Management means accompanying these changes from the outset, during the change process as well as following up. The key is; as so often in life - communication. If you can identify stakeholders at the beginning of the project, explain the reason and necessity of the change, the first steps on the road to success will be secured. If you can take ideas on board during the process, you can increase the acceptance for change as well as use this valuable information. And if you listen to feedback, you can gain important insights in order to manage successive change processes easier.